Refund Policy

Payments
Best Buy Softwares accepts Visa and Master Card credit cards.
We do not accept any other payment methods.
If You get a message that your transaction is declined please do not try to process it again but contact our Support team.

Prices & Availability

  • All prices on our website are quoted in US dollars (USD).
  • Because of the fast-moving nature of the industry, prices and availability are subject to change without notice.
  • Best Buy Softwares is unable to issue price adjustments due to manufacturer price changes after date of original sale.
  • We do our best to provide the most accurate, up-to-date information, but errors do occur and we reserve the right to make changes without notice.
  • We cannot sell many software products to resellers, all website orders with an individual product quantity over 5 are subject to review and cancellation.

Delivery
You will receive an email with all nesessary information such as login and password to login in customer area (there you will be able to get download links, installation and activation instructions).
The access to the customer’s area will be given within 1 hour after the order has been placed.

Refund Policy
ATTENTION: Almost always our Support team can solve ANY problem you got with purchased software, therefore first of all please try to ask them to help you.
Refund can be issued in the case of unsolvable problems with the software purchase

Software
By placing an order with us, You indicate that you have read and understand our terms.
You also indicate that you understand and accept any limitations of the particular product type(s) you are purchasing.
Please note that we sell only downloadable copies of software, it means that we do not ship boxed versions of software and paper documentation.
You will be able to download software from special download area which will be created after a successful order.
Software products comes as ZIP archives (you will have to extract it first using any archiver, i.e. 7-zip) or as ISO image files (in this case you will have to burn downloaded ISO image file to DVD disk or mount it to virtual drive. You will get step-by-step instructions in your customer area).
You reserve the right to exchange the software (no more than 2 times) provided that you have already asked for help and the problem with the purchase has not been solved by the Support team.

Technical Support
Best Buy Softwares does offer technical support to the customers.
We will gladly help you with the following processes: downloading, installation, activation.
Please browse through the FAQ section for an answer before writing to our Support team.
If you cannot find an answer in the FAQ, please leave a ticket (which contains only Your problem) with the type of question (preferable method), you can do this from your customer area.

System Requirements
Minimum system requirements are provided for all software items we sell.
By placing an order for software, you agree that the computer system on which you intend to install the software meets or exceeds all minimum system requirements.

Security
This website takes every precaution to protect our users’ information.
When users submit sensitive information via the website, your information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and protected.

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