All MusicOnaShirt purchases are non-exchangeable or non-refundable. Any refunds are subject to review and determination by MusicOnaShirt.To report an issue, please email [email protected].
Refund (if applicable)
After we receive and inspect your return, if it is accepted, we will email you a notification that we have received your return. We will also notify you of the acceptance or rejection of the refund request.
If you agree, your refund will be processed and automatically applied to your credit card or original payment method MINUS any shipping fees, within 30 business days.
Refund or missing (if applicable)
If you have not received your refund after 30 business days, please check your bank account again. Next, contact your credit card company. It may take some time before the refund is received under the main formula. Then contact your bank. There is usually a processing period before a refund is recorded. If you have done all these steps and still have not received your refund, please contact us at [email protected].
Long-term goods (if applicable)
Only regular priced items are refundable, unfortunately promotional items are non-refundable.
If the product is assessed as a gift upon purchase and is mailed directly to you, you will receive a gift certificate equal to the value of the returned merchandise. When I receive the returned product, we will send you a gift certificate.
If the product is not assessed as a gift upon purchase or the giftee has chosen to ship it to you later, we will refund the person to whom the gift was given and he or she will know you paid. row.
MusicOnaShirt is not responsible for any packages that have been scanned and received by the post office.
You will be charged an automatic shipping fee for the return. Shipping fees are not refundable. If you receive a refund, the freight fee will be deducted from your refund amount.
The time it takes for your exchange product to reach you may vary depending on where you live.
If you ship a product over $75, you should consider using trackable shipping or purchasing shipping insurance. We are not sure that we will receive the product you return.